- All products sold on Bimbomarket are covered by a 24 months guarantee. The invoice is the proof of guarantee, so it is advisable for the customer to keep it.
- The guarantee only covers faulty products and it cannot be applied if the product was misused or mishandled. It is valid only for private customers. If, at the time of delivery, the product was faulty, Bimbomarket will replace the item without any extra charge for the customer. The guarantee only applies to the product itself, any possible shipping costs will be at customer’s own expense.
- The replacement in case of DOA (Dead on arrival: if the products are damaged or faulty) will be made only if it is provided by the manufacturer. The replacement time dipends on the manufacturer policy.
- In case Bimbomarket Srl is not able to replace the item, it will proceed the refund of the total amount the customer paid or it will replace the product with a similar product.
- The customer doesn't have the right to ask for damages in case the replacement has a delay.
- In case Bimbomarket has to replace the whole item, the customer will have to send the original item, in it's original packaging with all the accessories, back to Bimbomarket Srl. The parcel has to include the invoice and all the travel documentation.
- We declare that all the products on our catalogue have been approved by the strictest European Safety Laws of standard. If a product does not meet the safety standards of a non UE country and/or it is not approved by safety standards law of these countries, we as sellers, are not responsible for any dissimilarity regarding this matter.